Why Should I Use Rental Guys?
Welcome to Rental Guys, formerly known as Guy Rents! We are a family-owned and operated business that has been proudly serving our customers since 1959. With three generations of our family helping to build and grow this company, we have seen it flourish from one location to now fourteen stores across two states.
Over the years, we have been honored to have the support of our loyal customers, who have become like family to us. We take pride in offering exceptional customer service and a wide range of rental equipment and supplies to meet their needs. Our employees are the heart of our company, and we are grateful for their dedication, hard work, and commitment to excellence.
Whether you’re a homeowner tackling a project or a contractor managing a major build, we’re here to support you with reliable service, quality equipment, and a team that genuinely cares.
I had a bad experience with Rental Guys a few years ago. Why should I give you another shot?
We understand that rapid growth can lead to growing pains, and we take full responsibility for any past missteps. Since then, we’ve made significant improvements—new processes, better training, and key leadership additions—to ensure smoother operations and better service.
Your feedback matters to us, and we’d love to hear what happened so we can address it directly. When we miss the mark, we own it and make it right. We hope you’ll consider giving us another chance to show you how much we’ve improved.
I’ve been working with a competitor for years. Why should I switch?
We completely respect your loyalty to your current provider. Strong business relationships are valuable, and we won’t interfere with that.
That said, if your needs ever outgrow their offerings, or if there’s something they can’t provide, we’d love the opportunity to step in and help. We’re always ready to support you, and we believe that once you experience our service, you’ll see the difference.
What is this fee on my invoice?
Transparency is key for us. As of January 1st, 2025, a 3% credit card surcharge will apply to all credit card transactions. This fee reflects the cost of acceptance.
We include a detailed breakdown of all fees in our contracts to ensure there are no surprises. If you have any questions or need further clarification, our team is here to walk you through it.
Can you compete with Competitor X?
With 14 locations throughout Northern California and Western Nevada, we’re always close by and ready to serve. While we may not always be the lowest price, we consistently compete on value—bringing you high-quality equipment and top-tier service.
We’re confident that when you consider the reliability, care, and expertise we bring to every project, you’ll see why so many customers choose Rental Guys.
I don’t want to use a credit card. Can I open an account?
Absolutely! We offer a fast and straightforward account approval process to make doing business with us as easy as possible. Just let us know, and we’ll get the process started right away.
Your rates are higher than some competitors. Why?
We take pride in offering the newest equipment and the best service in the area. This commitment to quality sometimes means we aren’t the lowest price, but we believe the value we provide speaks for itself.
If we’re close on price, let us know—we’re confident that once you see the difference in our equipment and support, you’ll find that we’re worth every penny.
You don’t have the equipment I need. Now what?
Let us know exactly what you need and how long you need it. If we don’t have it in stock, we’ll either purchase it or source it through our network of re-rent partners to ensure you have what you need to get the job done.
At Rental Guys, we find solutions.
I’m not a big client. Does that matter?
Not at all. We proudly serve everyone—from homeowners to large-scale contractors. Whether you need one tool or an entire fleet, we treat every customer with the same level of dedication and care.
Your project, big or small, is important to us. We’re proud to support clients of all sizes with the same passion and attention to detail.